L2 Support Specialist

Trask has been bringing cutting-edge technologies and innovations to the Czech and European market for more than a quarter of a century. Thanks to us, clients of the largest banks can arrange a loan without visiting a branch, and we have supplied ŠKODA AUTO with the best car configurator on the market. And that's just a small list of what our experts can do. You'll find out more when you come and see us. We are looking for a support specialist for our automotive team and international projects.

• Responsibility for the operation and management of production applications, incident resolution
• Log analysis
• Collaboration with development and customer teams
• Providing application consultation and answering questions from lower level support
• Collaborating on acceptance testing
• Collaborating on change implementation

• Basic knowledge of SQL and MS SQL Server
• Basic knowledge of Windows server administration
• Orientation in IT technologies
• Reliability, diligence
• Analytical thinking, logical reasoning and ability to put knowledge into context
• Very good communication skills
• Independence, but also the ability to work in a team
• Proactive and pro-customer approach
• At least passive knowledge of AJ
• Resistance to stress

Advantage:

• Experience in a similar position (graduates can be trained)
• Experience with application and web servers (e.g. IIS 7.0)
• Basic understanding of structured data exchange formats (JSON, XML, ..)
• Performing proactive and preventative activities

• Customized working hours: Flexible scheduling tailored to your individual needs.
• Vacation and time off: Guaranteed 5 weeks of vacation and 3 sick days.
• Flexible work environment: Ability to work from home, company offices, or directly at client sites.
• Education: Training, conference attendance, e-learning programs, and language courses.
• On-site refreshments: Diverse selection including cookies, fruit, coffee, and hot chocolate.
• Seamless mobile communication: 50 GB of mobile data + unlimited company-paid calling. Discounted O2 Family tariffs for family members.
• Choice of benefits: MultiSport card, pension insurance contribution, discounts (Alza, pharmacies, tickets, and other experiences).
• Additional employee perks: Access to employee loans, discounts with business partners, opportunities for volunteer work, and participation in team-building activities.