Senior SAS Customer Intelligence 360 Solutions Specialist

As a Senior SAS Customer Intelligence 360 Solutions Specialist specializing in batch/outbound communication (customer journeys, digital marketing), you will be a key player in crafting, implementing, and refining customer engagement strategies. In this senior role, you will leverage the power of SAS Customer Intelligence 360 to drive targeted, personalized, and effective outbound communication campaigns.

• Lead the design and architecture of SAS Customer Intelligence 360 solutions tailored for batch/outbound communication.
• Collaborate with cross-functional teams to understand business requirements and translate them into effective technical solutions using the features and capabilities of SAS Customer Intelligence 360.
• Customize SAS Customer Intelligence 360 modules to meet specific business needs, ensuring seamless integration with existing systems and data sources.
• Harness the advanced data segmentation capabilities of SAS Customer Intelligence 360 to target specific customer groups for outbound communication campaigns.
• Provide expertise in troubleshooting and resolving issues related to SAS Customer Intelligence 360 solutions.
• Create and maintain detailed documentation for implemented solutions, ensuring comprehensive knowledge transfer to relevant teams.
• Conduct training sessions for end-user on SAS Customer Intelligence 360 best practices and processes.

• Bachelor's or Master's degree in a relevant field (Computer Science, Information Technology, Marketing Technology, etc.).
• Extensive experience (6+ years) in implementing and managing SAS Customer Intelligence solutions, with a focus on outbound communication.
• Strong proficiency in SAS programming and scripting languages.
• Proven expertise in database management, data segmentation, and campaign execution.
• Excellent problem-solving and analytical skills, with a keen attention to detail.
• Effective communication and collaboration skills to work with diverse teams and stakeholders.
• SAS certifications in relevant areas would be a significant advantage.
• Very good language skills (English or German required).

• Customized working hours: Flexible scheduling tailored to your individual needs.
• Vacation and time off: Guaranteed 5 weeks of vacation and 3 sick days.
• Flexible work environment: Ability to work from home, company offices, or directly at client sites.
• Education: Training, conference attendance, e-learning programs, and language courses.
• On-site refreshments: Diverse selection including cookies, fruit, coffee, and hot chocolate.
• Seamless mobile communication: 50 GB of mobile data + unlimited company-paid calling. Discounted O2 Family tariffs for family members.
• Choice of benefits: MultiSport card, pension insurance contribution, discounts (Alza, pharmacies, tickets, and other experiences).
• Additional employee perks: Access to employee loans, discounts with business partners, opportunities for volunteer work, and participation in team-building activities.