CRM Implementation Consultant - Junior Level

We are currently seeking a dynamic and motivated individual to join our team as a CRM Implementation Consultant focusing on SAS Customer Intelligence Solutions. This entry-level position is ideal for someone with some experience in CRM or a related field, however, it is not a must. Candidate should be eager to grow their skills and contribute to the successful deployment of customer relationship management solutions.

• Collaborate with clients to understand their CRM needs and assist in identifying opportunities for improvement.
• Participate in client meetings to gather requirements and provide support during the implementation process.
• Customize SAS Customer Intelligence tools based on clients' unique needs.
• Develop integrations with other systems and components, leveraging APIs to create seamless connections.
• Provide training sessions for end-users and client teams to ensure a smooth transition to the new CRM system.
• Create and maintain documentation of the implemented solutions, configurations, and customizations.
• Stay informed about the latest updates and advancements in SAS Customer Intelligence Solutions.
• Actively participate in the sales process, contributing to assessments, proof-of-value activities, and RFP responses.

• Bachelor's or Master's degree in a relevant field (Computer Science, Information Technology, Marketing Technology, etc.).
• Experience in CRM or a related field is nice-to-have.
• Strong communication and interpersonal skills.
• Technical and programming skills (Java, Python an advantage).
• Strong analytical thinking skills and a proactive approach to problem-solving.
• Eagerness to learn and grow in a dynamic consulting environment.
• Very good language skills (English or German required).

• Customized working hours: Flexible scheduling tailored to your individual needs.
• Vacation and time off: Guaranteed 5 weeks of vacation and 3 sick days.
• Flexible work environment: Ability to work from home, company offices, or directly at client sites.
• Education: Training, conference attendance, e-learning programs, and language courses.
• On-site refreshments: Diverse selection including cookies, fruit, coffee, and hot chocolate.
• Seamless mobile communication: 50 GB of mobile data + unlimited company-paid calling. Discounted O2 Family tariffs for family members.
• Choice of benefits: MultiSport card, pension insurance contribution, discounts (Alza, pharmacies, tickets, and other experiences).
• Additional employee perks: Access to employee loans, discounts with business partners, opportunities for volunteer work, and participation in team-building activities.